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Floorsonly.com carries a wide variety of flooring
products. Shipping rates vary depending on product
selected, destination and square footage needed.
Floorsonly.com has designed a state of the art shopping
cart that calculates freight rates based on your
specific order. Whether you are shopping for Hardwood,
Laminate, Luxury Vinyl Tile, Ceramics or Stones, our
shopping cart will calculate freight charges based on
the shipping class and destination of your material.
Steps to find out your specific Shipping Rates:
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Simply choose your product and the amount of
square footage needed for your job.
Floorsonly.com will round up your square
footage in complete cartons of material.
Continue with selection of accessories if
needed. |
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When you click on “Continue with Checkout,”
the site will have you choose the state
where the material will need to be delivered
to. Simply choose your state and choose
either the Distribution Center Pick Up or
Home Delivery option. Click on “Get
Shipping” and your freight charges will be
calculated. |
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Some manufacturers may have a distribution
center for their products in your state.
You can avoid freight charges, and just pay
a $49.00 handling fee, if you or your
installer is able to pick up your order from
an Authorized Distribution Center near you.
To see if there is a Distribution Center
near you, choose your state and then choose
the “Distribution Center Pick-Up” option.
Click on “Get Shipping.” If there are
Distribution Centers in your state, they
will appear in the drop down menu. If there
are no Centers in your state, the drop down
menu will specify that there is no
Distribution Center available.
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Due to the dimensions of rolled carpets,
orders may not be delivered to your
residence but can be picked up from a
freight terminal or Distribution Center if
available. Floorsonly.com has a friendly
and knowledgeable Customer Service Staff
that can help you with any Carpet Order |
Please note:
Minimum freight charges will apply to orders that do not
meet the freight carriers minimum weight requirements.
This varies from product to product.
THE SHIPPING PROCESS
Once your order is placed, our purchasing agents begin
processing it immediately. We work very efficiently to
provide our customers with a quick turn around time.
You can expect an email from us that will provide you
with the most up-to-date information. This email will
also contain an invoice that shows exactly what you
ordered. It is imperative that you review this invoice
carefully and verify that it is correct in its
entirety. If you notice any discrepancies, please
contact us immediately so that we can make the proper
arrangements to rectify any error. If we are not
contacted within 24 hours from the time the confirmation
is sent, your order is considered to be correct and
ready to ship.
WHAT TO EXPECT AT DELIVERY
In order to keep freight costs down, all of our
shipments are curbside delivered. The freight company
will not bring the material into your house or garage.
You should be prepared to help offload your material on
the day of your delivery. If you require services such
as in-house service, you will need to make arrangements
with the FloorsOnly staff prior to shipment of your
material. Extra charges for special services will be
applied. Please keep in mind that cartons of Hardwood,
Laminate and tile are extremely heavy, and can weigh
anywhere from 35 lbs to 55 lbs per carton. We do
include lift gate service on orders over 1000 lbs or
approximately 30 cartons or more. Please keep in mind
that most deliveries come on very large semi-trucks that
need to have access to your job site. If your location
can not accommodate these types of trucks, special
arrangements will need to be made to pick up your order
from their nearest dock. In most cases, the freight
company will work with you and provide options regarding
this type of scenario. Any special arrangements need to
be made with the freight company and not FloorsOnly. We
are unable to refund any freight charges, as this is
prepaid to the freight company once your material
departs.
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